For ages 21+ only

gt99a's commitment to responsible gambling

gt99a believes gambling should be for entertainment — not stress. Our protection tools and guidelines are here to help you stay safe and in control at all times.

Our core principles

At gt99a, we place every player's mental and financial wellbeing as our top priority. Online betting should be an enjoyable pastime — not a substitute for money needed in everyday life. That is why we put tools in your hands so you can set your own limits.

Safe environment

Every session at gt99a takes place in a secure, encrypted environment. We protect your personal information and transactions so you can play with peace of mind.

A balanced betting culture

Gambling isn't only about winning — it's about enjoying every moment. Placing bigger bets out of fear of losing, or desperately trying to recover lost money, are warning signs. We teach you how to play within the boundaries of entertainment.

Informed decisions

At gt99a, we believe every player makes better decisions when they have enough information. That is why we are transparent about bonus terms, betting rules, and risks.

Protection of minors

gt99a is for ages 21 and over only. Opening an account for a minor is strictly prohibited and we verify ages. A request to parents — please keep your devices and accounts secure.

Time management

Avoid playing for long stretches without a break. Take breaks and spend time with family. The time-out feature at gt99a lets you pause your account for a set period.

A helping hand

If you feel something is wrong, don't wait — contact us via 24/7 live chat or email. Our support team speaks Bengali and helps with full confidentiality.

Age restriction

For those 21 years of age or older only

gt99a complies with Bangladeshi law and ethical standards. This platform is only for adult users who are 21 years of age or older. We verify age at registration and reserve the right to investigate any suspicious account.

If there are teenagers or children in your home, please use a password or PIN lock on your device. Do not share your gt99a account login details with anyone else. Parental control software can be used to block minors from accessing online gambling sites.

If you suspect that a minor you know is using gt99a, please notify our support team immediately.

Tools to keep yourself protected

gt99a believes in empowering players. Use the tools below to take control of your own gambling experience.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, you cannot deposit beyond that amount. This feature keeps your budget in check and prevents overspending. Increasing a limit requires a waiting period — decreasing it takes effect immediately.

Loss Limit

Set a cap on how much you are willing to lose within a given period. Once you reach that limit, play will automatically stop until the period ends. This is effective in preventing the urge to place bigger bets in a desperate attempt to recover losses.

Time-Out

Need a break? Use the time-out feature to temporarily suspend your account for anywhere from 24 hours up to 6 weeks. During a time-out, you will not be able to log in and will not receive any promotional emails.

Self-Exclusion

If you feel gambling is getting out of your control, choose self-exclusion. This option lets you close your account for anywhere from 6 months to permanently. Any attempt to open a new account while self-exclusion is active will be rejected.

Session Reminder

Set automatic reminders at regular intervals to let you know how long you have been playing. It's easy to lose track of time during a long session — these reminders keep you aware.

Account History

View your complete transaction, betting, and win/loss history at any time. Analyse your own patterns and see where your budget is going most — awareness is the first step to protection.

Recognise the warning signs

Problem gambling often starts gradually. Be alert if you or someone you know shows any of the following signs.

  • Repeatedly placing bigger bets to win back lost money ("chasing losses").
  • Wanting to stop gambling but being unable to — finding it hard to set your own limits.
  • Prioritising gambling over family, friends, or work.
  • Using money meant for daily necessities to place bets.
  • Lying to family about how much you bet or how long you play.
  • Experiencing insomnia, anxiety, or depression and feeling that gambling is the only escape.
  • Considering taking on debt or borrowing money to place bets.
  • Feeling restless or empty when not gambling.

If you notice these signs, please seek help for yourself or someone you know. The gt99a support team is with you 24/7 — never hesitate to reach out.

The golden rules of balanced betting

Entertainment budget only

Only bet money that you can afford to lose without it affecting your life. Never use money set aside for food, rent, or savings.

Set a time limit

Decide how long you will play before you start. Set an alarm and take a break when that time is up.

Treat it as entertainment

Thinking of gambling as a source of income will only lead to disappointment. See it as a leisure expense — like going to the cinema or a restaurant.

Don't chase losses

If you're in a bad mood after losing, stop playing. Making decisions when angry or frustrated leads to mistakes.

Play sober

Alcohol or medication can impair your judgment. Place bets when you are clear-headed and alert.

Talk to someone you trust

If you feel your concerns about gambling are growing, let a family member or trusted friend know. Talking is the first step to getting help.

Contact us for support

If you have any concerns about gambling, the gt99a support team is always by your side. We don't judge — we just help.

24/7 Live Chat

Chat with us directly in Bengali or English — any time, any day.

Email Support

[email protected] — write to us directly.

Confidentiality guaranteed

All your communications are completely confidential — your information is never shared with third parties.

Make a plan

Solving a problem starts with acknowledging it. Make a personal plan for yourself:

  • Decide in advance how much money in total you will spend on betting each week.
  • Once you reach that limit, stop playing for the rest of the week.
  • Set a winning target and stop playing once you reach it.
  • Review your own account statement every month.
  • If you feel you need to, contact the gt99a support team right now.

Responsible Gambling FAQ

Log in to your gt99a account and go to the "Responsible Gambling" section in Account Settings. There you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. If you run into any issues, contact our support team via 24/7 live chat.

It depends on the duration you chose. If you selected a 6-month or 1-year exclusion, you may apply to return once that period has passed. If you chose permanent exclusion, it is final. In all cases, identity verification and a cooling-off period will apply before reactivation.

If you want to stop gambling but can't, keep trying to win back money you've lost, hide your betting from family, or use money meant for essentials to place bets — it's time to seek help. Read the warning signs section on this page and, if needed, write to us at [email protected].

A time-out is a short-term break — from 24 hours up to a few weeks. It is used to ease temporary stress or simply take a break. Self-exclusion is a longer-term step — at least 6 months, or permanent if needed — chosen when gambling has become a genuine problem.

Start by talking to them without judgment. If you can't help them directly, write to us at [email protected]. Our team will guide you on the next steps. If you share details about the person's account, we can take the necessary action.

A date of birth is required at registration. In any suspicious case or before a significant transaction, we may ask for a valid ID (national ID card, passport, etc.). If someone is confirmed to be under 21, their account is closed immediately and any deposited funds are returned.

Enjoy safely — responsibly

May your time at gt99a always be enjoyable. Use the links below to learn more about our games or get support.

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